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Privacy Policy

PerFix.app Terms & Conditions

The service call fee covers the cost of sending our skilled technician to your home or business to assess and diagnose the issue with your appliance or equipment. This fee includes the technician’s time, travel expenses, and expertise to evaluate the problem and provide a repair estimate.

If you decide to move forward with the repair, the service call fee will be deducted from the total repair cost.

If you choose not to proceed with the repair, the service call fee is due at the time of the technician’s visit.


PAYMENT TERMS
Payment is expected immediately after the repair unless a 14-day payment term is agreed upon and documented in the invoice.

Accepted Payment Methods: We accept payments by cash, credit/debit cards, and checks. Please make checks payable to PerFix.app.

By settling the balance stated on the provided invoices, the Customer confirms that all requested services as of that date, and/or any additional services listed in the description section of the invoice, have been successfully completed and tested unless specified otherwise. Labor charges will apply if any repair work has been performed. By accepting this invoice, the Customer agrees to pay in full the amount noted in the “Total” section.

If a deposit was paid in advance for a repair and the client cancels due to circumstances outside of the company’s control, this deposit is non-refundable.


SMS Terms & Privacy

By opting in to SMS messages from Perfix Appliance Repair, you agree to receive text messages for customer support, service updates, and other communications related to your account.

  • You can cancel the SMS service at any time. Just text STOP. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
  • If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance.
  • Carriers are not liable for delayed or undelivered messages.
  • As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy Policy

Perfix Appliance Repair does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.