Possible Causes of Unresponsive Buttons on LG Washing Machines

Power Issues

A simple but often overlooked reason for unresponsive buttons is a power-related issue. If the washing machine isn’t receiving proper power, the control panel may not work correctly. Check the power cord, plug, and electrical outlet to ensure everything is connected and functioning.

Control Board Malfunctions

The control board, also known as the main electronic control board, manages the functions of your washing machine, including the buttons. If the control board malfunctions, it can prevent the buttons from responding. A failure in this component can be a result of electrical surges, wear over time, or even water damage.

Child Lock Feature

If the child lock function is activated, it will disable the buttons to prevent children from changing the settings. It’s easy to accidentally engage this feature, especially when cleaning or moving the machine. Check your user manual for instructions on how to deactivate the child lock.

Dirty or Damaged Control Panel

Sometimes, dirt, grime, or spilled liquids can cause buttons to stick or become unresponsive. Cleaning the control panel carefully might help restore its functionality. However, if the panel is physically damaged or worn out, it may need to be replaced.

Software Glitch

Like most modern appliances, LG washing machines rely on software to operate. A temporary glitch in the software could cause the buttons to stop responding. Power cycling the machine can sometimes reset the software and fix the issue.

How to Solve the Problem of Unresponsive Buttons

Check the Power Supply

Ensure that the washing machine is plugged in and receiving power. Test the electrical outlet by plugging in another device, such as a lamp, to make sure the outlet is working. If the machine is connected to a power strip or surge protector, try plugging it directly into the wall outlet to rule out any issues with those devices.

Reset the Washing Machine

Power cycle the machine by unplugging it for at least 10-15 minutes. This allows the internal software to reset and can often resolve any temporary glitches. After plugging the machine back in, test the buttons to see if they respond.

Deactivate the Child Lock

If your LG washing machine is equipped with a child lock feature, it might be the cause of the unresponsive buttons. The method to deactivate child lock varies by model, but it generally involves holding down the “Child Lock” button for a few seconds. Refer to your user manual for specific instructions.

Clean the Control Panel

Use a soft, damp cloth to gently clean the control panel and surrounding buttons. If there is sticky residue or grime buildup, a mild detergent may help remove it. Be careful not to use abrasive materials, which could scratch or damage the panel.

Replace the Control Board

If none of the above solutions work, the problem could be with the control board. Replacing this component typically requires professional assistance, as it involves handling sensitive electronic parts.

When to Seek Professional Help

If you’ve tried all of the above troubleshooting methods and your LG washing machine’s buttons are still unresponsive, it may be time to call in a professional. Problems such as a faulty control board or damaged internal wiring require the expertise of an experienced technician.

At PerFix Appliance Repair, we specialize in diagnosing and repairing LG washing machines and other appliances. Our team of certified professionals can quickly identify the root cause of the issue and provide efficient, reliable repairs.

Contact us today to schedule a consultation or request a repair. We’re here to help get your LG washing machine back to working like new!